Steward queue/CASE-003746
Steward case

CASE-003746

Confidence 0.77 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-88291workflow paused, state held

Side-by-side comparison

Incoming CLM-416976 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416976incoming
#1MBR-025523Mark Contreras
0.773 rec.
Best evidence: NameDate of birthEmail
NameContreras MarkMark A Contreras
Date of birth1994-06-05
06/05/94
1994-06-05
Member ID—
null
UHC-18319-57
SSN—
•••-••-UNKNOWN
•••-••-3761
Phone—
null
3653359957
Emailmark.contreras@hotmail.commark.contreras@hotmail.com
Address7677 Indian School Rd
7677 Indian School Road
7677 Indian School Rd
City / state / ZIPSacramento, CA, 95831Sacramento, CA, 95831
Group—
null
GRP-4070
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025523Mark Contreras0.77
Matched against ENR-122332, 4 fields compared, weighted score 0.774
FieldSimilarityWeightShareNote
Name0.95332%swapped
Date of birth1.00332%exact
Email1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bb2dba8f05
    Escalated CLM-416976, top score 0.77, candidates MBR-025523

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-88291
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044310
Opened
2026-10-19 19:54:36
Top score
0.77