Steward queue/CASE-003749
Steward case

CASE-003749

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-87528workflow paused, state held

Side-by-side comparison

Incoming CLM-430823 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430823incoming
#1MBR-025553Roy Coleman
0.811 rec.
Best evidence: NameSSN (last four)PhoneAddress
NameRoy Coleman
Coleman, Roy
Roy O Coleman
Date of birth1950-10-131949-10-13
Member ID—
null
UHC-34187-63
SSN•••-••-9614•••-••-9614
Phone22133935722213393572
Email—roy.coleman@aol.com
Address8107 Camelback Rd8107 Camelback Rd
City / state / ZIPPhoenix, AZ, 85040Phoenix, AZ, 85040
GroupGRP-3732GRP-3732
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025553Roy Coleman0.81
Matched against ENR-140492, 5 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00325%
Date of birth0.25325%month_day
SSN (last four)1.002.521%
Phone1.001.513%
Address1.00217%exact
Guard: noneConflicts: none
Records in this identity
  • ENRENR-140492Roy Coleman1949-10-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395d03624959
    Escalated CLM-430823, top score 0.81, candidates MBR-025553

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-87528
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044118
Opened
2026-10-19 19:54:36
Top score
0.81