Steward queue/CASE-003756
Steward case

CASE-003756

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-93099workflow paused, state held

Side-by-side comparison

Incoming TPA-56667 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-56667incoming
#1MBR-025696Margaret Cox
0.832 rec.
Best evidence: NameDate of birth
NameMargaret CoxMargaret M Cox
Date of birth1995-02-011995-02-01
Member ID—
-
UHC-24171-72
SSN—
•••-••--
•••-••-7608
Phone—7206292101
Email—
N/A
margaret.cox@proton.me
Address—1971 Spring St
City / state / ZIP—
N/A,
Charlotte, NC, 28277
Group—GRP-2141
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsTPA1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025696Margaret Cox0.83
Matched against ENR-119920, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55c091ee57d2
    Escalated TPA-56667, top score 0.83, candidates MBR-025696

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-93099
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045410
Opened
2026-10-22 12:43:43
Top score
0.83