Steward queue/CASE-003757
Steward case

CASE-003757

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-35348workflow paused, state held

Side-by-side comparison

Incoming CLM-428645 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428645incoming
#1MBR-026424William Woong
0.842 rec.
Best evidence: NamePhoneAddress
NameWilliam WongWilliam T Woong
Date of birth1981-05-151980-05-15
Member ID—UHC-15878-72
SSN—
•••-••-N/A
•••-••-3819
Phone4207455743
420-745-5743
4207455743
Email—
UNKNOWN
william.wong78@yahoo.com
Address7700 Palm Dr
7700 PALM DRIVE
7700 Palm Dr Apt 8
City / state / ZIPScottsdale, AZ, 85254Scottsdale, AZ, 85254
Group—
UNKNOWN
GRP-0989
Plan—NAVIGATE-HMO
Sources, recordsCLM1 recordPRV ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026424William Woong0.84
Matched against PRV-28412, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39144c5d673d
    Escalated CLM-428645, top score 0.84, candidates MBR-026424

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-35348
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025699
Opened
2026-10-19 19:54:36
Top score
0.84