Steward queue/CASE-003758
Steward case

CASE-003758

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-35389workflow paused, state held

Side-by-side comparison

Incoming TPA-51723 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51723incoming
#1MBR-028449Jennifer Schmidt
0.832 rec.
Best evidence: NameDate of birth
NameJennifer B SchmidtJennifer B Schmidt
Date of birth1952-01-28
Jan 28, 1952
1952-01-28
Member ID—
N/A
UHC-32919-73
SSN—
•••-••-UNKNOWN
•••-••-4468
Phone—5357091043
Email——
Address—
-
1207 Washington St
City / state / ZIP—
null, UNKNOWN
Atlanta, GA, 30360
Group—
-
GRP-5751
PlanOPTIONS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028449Jennifer Schmidt0.83
Matched against CLM-403986, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:550cbd5c162a
    Escalated TPA-51723, top score 0.83, candidates MBR-028449

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-35389
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025719
Opened
2026-10-22 12:43:43
Top score
0.83