Steward case

CASE-003761

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-86640workflow paused, state held

Side-by-side comparison

Incoming CLM-425565 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-425565incoming	#1MBR-025784Denise Adams 0.831 rec. Best evidence: NamePhone	#2MBR-045119Denise Adams 0.831 rec. Best evidence: NamePhone
Name	Denise E Adams	Denise Adams	Denise E Adams
Date of birth	1991-08-09	—	—
Member ID	— NULL	—	UHC-63179-56
SSN	— •••-••-null	—	•••-••-6877
Phone	8638571973 863-857-1973	8638571973	8638571973
Email	—	—	denise.adams@aol.com
Address	— UNKNOWN	—	3624 Harbor Blvd
City / state / ZIP	— -, null, NULL	—	Gilbert, AZ, 85288
Group	—	—	GRP-1299
Plan	— null	—	NAVIGATE-HMO
Sources, records	CLM1 record	TPA ×11 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025784Denise Adams0.83

Matched against TPA-61275, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	67%
Phone	1.00	1.5	33%

Guard: Too few fields to compareConflicts: none

Records in this identity

TPATPA-61275Denise AdamsSingle record 1.00

▶#2MBR-045119Denise Adams0.83

Matched against ENR-133448, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	67%
Phone	1.00	1.5	33%

Guard: Too few fields to compareConflicts: none

Records in this identity

ENRENR-133448Denise AdamsSingle record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:390407200e7a
Escalated CLM-425565, top score 0.83, candidates MBR-025784, MBR-045119

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Denise AdamsMBR-025784, score 0.83, 1 recordLinkLink to Denise AdamsMBR-045119, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-425565 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-86640
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-043922
Opened: 2026-10-19 19:54:36
Top score: 0.83