Steward queue/CASE-003764
Steward case

CASE-003764

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-35570workflow paused, state held

Side-by-side comparison

Incoming CLM-423058 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423058incoming
#1MBR-029927Janice Rice
0.832 rec.
Best evidence: NameAddress
NameJanice RiceJanice Rice
Date of birth—
2060-06-26
2006-06-26
Member ID—
NULL
UHC-11861-52
SSN—•••-••-7659
Phone—
-
4068599559
Email—
N/A
—
Address7691 Forest Ave
7691 Forest Avenue
7691 Forest Ave
City / state / ZIPGlendale, AZ, 85325Glendale, AZ, 85325
GroupGRP-7509GRP-7509
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029927Janice Rice0.83
Matched against ENR-130184, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:557ddb687d3a
    Escalated CLM-423058, top score 0.83, candidates MBR-029927

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-35570
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025806
Opened
2026-10-22 12:43:43
Top score
0.83