Steward queue/CASE-003765
Steward case

CASE-003765

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-78263workflow paused, state held

Side-by-side comparison

Incoming CLM-429242 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-429242incoming
#1MBR-008335George Howell
0.832 rec.
Best evidence: NameEmail
NameGeorge Q Howell
GEORGE Q. HOWELL
George Q Howell
Date of birth—
1980-43-09
1984-03-09
Member ID—UHC-38278-48
SSN—
•••-••-UNKNOWN
•••-••-1478
Phone—
UNKNOWN
2618974828
Emailgeorge.howell18@gmail.comgeorge.howell18@gmail.com
Address—9286 Baseline Rd
City / state / ZIP—
-, NULL
Mesa, AZ, 85207
Group—
-
GRP-9778
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008335George Howell0.83
Matched against ENR-138365, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Email1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3943a5cc418f
    Escalated CLM-429242, top score 0.83, candidates MBR-008335

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78263
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041867
Opened
2026-10-19 19:54:36
Top score
0.83