Steward queue/CASE-003770
Steward case

CASE-003770

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-92149workflow paused, state held

Side-by-side comparison

Incoming TPA-64171 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-64171incoming
#1MBR-042380Carolyn Gonzalez
0.831 rec.
Best evidence: NameDate of birth
NameCarolyn GonzalezCarolyn A Gonzalez
Date of birth2007-10-04
10/04/07
2007-10-04
Member ID—
-
UHC-12492-38
SSN•••-••-6968—
Phone—
NULL
—
Email——
Address—2062 Lake View Rd
City / state / ZIP—
UNKNOWN
Chandler, AZ, 85285
Group—GRP-9420
Plan—OPTIONS-PPO
Sources, recordsTPA1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042380Carolyn Gonzalez0.83
Matched against ENR-142132, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-142132Carolyn Gonzalez2007-10-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55928dbc5ea7
    Escalated TPA-64171, top score 0.83, candidates MBR-042380

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-92149
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045209
Opened
2026-10-22 12:43:43
Top score
0.83