Steward queue/CASE-003771
Steward case

CASE-003771

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-79674workflow paused, state held

Side-by-side comparison

Incoming CLM-401519 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401519incoming
#1MBR-031933Melissa Collins
0.832 rec.
Best evidence: NameDate of birth
NameMelissa CollinsMelissa Collins
Date of birth1975-06-14
06/14/1975
1975-06-14
Member ID—
UNKNOWN
UHC-84977-60
SSN—
•••-••-N/A
•••-••-4259
Phone—7138855434
Email—
UNKNOWN
melissa.collins13@yahoo.com
Address—
null
5013 Hillcrest Rd
City / state / ZIP—
null, NULL
Glendale, AZ, 85354
Group—
NULL
GRP-8622
Plan—
UNKNOWN
SELECT-EPO
Sources, recordsCLM1 recordENR ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031933Melissa Collins0.83
Matched against ENR-101990, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:558594d62613
    Escalated CLM-401519, top score 0.83, candidates MBR-031933

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-79674
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042196
Opened
2026-10-22 12:43:43
Top score
0.83