Steward queue/CASE-003775
Steward case

CASE-003775

Confidence 0.83 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-35996workflow paused, state held

Side-by-side comparison

Incoming CLM-420401 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420401incoming
#1MBR-036632Charles Fowelr
0.831 rec.
Best evidence: NamePhoneEmail
NameCharles FowlerCharles U Fowelr
Date of birth2007-05-022006-05-02
Member ID—
N/A
UHC-37024-92
SSN•••-••-7142—
Phone6576268161
657-626-8161
6576268161
Emailcharles.fowler@gmail.comcharles.fowler@gmail.com
Address—
N/A
4648 Church St
City / state / ZIP—
-, UNKNOWN , null
Tampa, FL, 33657
Group—GRP-2551
Plan—
UNKNOWN
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036632Charles Fowelr0.83
Matched against ENR-126829, 4 fields compared, weighted score 0.826
FieldSimilarityWeightShareNote
Name0.98333%
Date of birth0.50333%one_digit
Phone1.001.517%
Email1.001.517%
Guard: noneConflicts: none
Records in this identity
  • ENRENR-126829Charles Fowelr2006-05-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:559bfbc236d3
    Escalated CLM-420401, top score 0.83, candidates MBR-036632

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-35996
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-026022
Opened
2026-10-22 12:43:43
Top score
0.83