Steward case

CASE-003808

Confidence 0.72 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-37191workflow paused, state held

Side-by-side comparison

Incoming CLM-406060 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-406060incoming	#1MBR-041059Tom Ruiz 0.721 rec. Best evidence: NameAddress
Name	Thomas Ruiz	Tom Ruiz
Date of birth	1999-08-04 Aug 4, 1999	2000-08-04
Member ID	— NULL	UHC-08325-75
SSN	— •••-••-UNKNOWN	•••-••-8789
Phone	4917332415 491.733.2415	—
Email	— UNKNOWN	thomas.ruiz58@hotmail.com
Address	6617 Elm St	6617 Elm St
City / state / ZIP	Chandler, AZ, 85237	Chandler, AZ, 85237
Group	GRP-6419	GRP-6419
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041059Tom Ruiz0.72

Matched against ENR-107986, 3 fields compared, weighted score 0.719

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%	nickname
Date of birth	0.25	3	38%	month_day
Address	1.00	2	25%	exact

Guard: noneConflicts: none

Records in this identity

ENRENR-107986Tom Ruiz2000-08-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39fa2346d615
Escalated CLM-406060, top score 0.72, candidates MBR-041059

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Tom RuizMBR-041059, score 0.72, 1 recordLinkConfirm as a distinct identityCLM-406060 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-37191
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-026629
Opened: 2026-10-19 19:54:36
Top score: 0.72