Steward queue/CASE-003810
Steward case

CASE-003810

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-85873workflow paused, state held

Side-by-side comparison

Incoming CLM-400139 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400139incoming
#1MBR-026649Sofia Nunnez
0.752 rec.
Best evidence: NameDate of birth
NameSofia NunezSofia Nunnez
Date of birth1980-07-221980-07-22
Member ID—UHC-92875-98
SSN—
•••-••-NULL
—
Phone—2684198246
Email——
Address4981 Bayshore Dr
4981 Bayshore Drive
277 Lake View Rd
City / state / ZIPPlano, TX, 75022Nashville, TN, 37269
GroupGRP-3468GRP-3468
PlanMEDICARE-ADV-BCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026649Sofia Nunnez0.75
Matched against CLM-400140, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3951d816bf0a
    Escalated CLM-400139, top score 0.75, candidates MBR-026649

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-85873
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043745
Opened
2026-10-19 19:54:36
Top score
0.75