Steward queue/CASE-003828
Steward case

CASE-003828

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-86117workflow paused, state held

Side-by-side comparison

Incoming CLM-424388 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424388incoming
#1MBR-027255Sofia Montgomery
0.832 rec.
Best evidence: NameDate of birth
NameSofia K MontgomerySofia K Montgomery
Date of birth1943-11-05
05-11-1943
1943-11-05
Member ID—UHC-74662-82
SSN—
•••-••-NULL
•••-••-0309
Phone—
N/A
3275451987
Email—
NULL
sofia.montgomery31@icloud.com
Address—9440 Canyon Rd
City / state / ZIP—
UNKNOWN, -
Glendale, AZ, 85329
GroupGRP-6469GRP-6469
Plan—CORE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027255Sofia Montgomery0.83
Matched against CLM-424389, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395190af8c9f
    Escalated CLM-424388, top score 0.83, candidates MBR-027255

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-86117
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043806
Opened
2026-10-19 19:54:36
Top score
0.83