Steward case

CASE-003832

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-38829workflow paused, state held

Side-by-side comparison

Incoming CLM-417516 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-417516incoming	#1MBR-033417Denise Oliver 0.791 rec. Best evidence: NameDate of birthPhone
Name	Denise Oliver	Denise Oliver
Date of birth	1970-05-03	1970-05-03
Member ID	— null	UHC-40060-49
SSN	— •••-••-null	•••-••-4831
Phone	3693422245 369-342-2245	3693422245
Email	— UNKNOWN	denise.oliver@icloud.com
Address	7593 Washington St Apt 11	5570 Mesa Dr
City / state / ZIP	Columbus, OH, 43298	Nashville, TN, 37293
Group	GRP-0108	GRP-0108
Plan	—	CHOICE-PLUS-PPO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033417Denise Oliver0.79

Matched against ENR-123082, 4 fields compared, weighted score 0.789

Field	Similarity	Weight	Share	Note
Name	1.00	3	32%
Date of birth	1.00	3	32%	exact
Phone	1.00	1.5	16%
Address	0.00	2	21%	different

Guard: noneConflicts: none

Records in this identity

ENRENR-123082Denise Oliver1970-05-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55a0656999d3
Escalated CLM-417516, top score 0.79, candidates MBR-033417

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Denise OliverMBR-033417, score 0.79, 1 recordLinkConfirm as a distinct identityCLM-417516 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-38829
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-027426
Opened: 2026-10-22 12:43:43
Top score: 0.79