Steward queue/CASE-003837
Steward case

CASE-003837

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-39028workflow paused, state held

Side-by-side comparison

Incoming CLM-428774 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428774incoming
#1MBR-044286Michael Duncan
0.831 rec.
Best evidence: NameAddress
NameMichael DuncanMichael Duncan
Date of birth—
0204-05-22
2004-05-22
Member ID—UHC-46296-78
SSN——
Phone—
null
—
Email—
-
—
Address1692 Central Ave1692 Central Ave
City / state / ZIPCharlotte, NC, 28285Charlotte, NC, 28285
GroupGRP-9089GRP-9089
PlanMEDICARE-ADV-A—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044286Michael Duncan0.83
Matched against CLM-428775, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
  • CLMCLM-428775Michael Duncan2004-05-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399f5888b4c0
    Escalated CLM-428774, top score 0.83, candidates MBR-044286

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-39028
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027530
Opened
2026-10-19 19:54:36
Top score
0.83