Steward queue/CASE-003838
Steward case

CASE-003838

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-88198workflow paused, state held

Side-by-side comparison

Incoming CLM-428775 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428775incoming
#1MBR-027530Michael Duncan
0.831 rec.
Best evidence: NameAddress
NameMichael DuncanMichael Duncan
Date of birth2004-05-22—
Member IDUHC-46296-78—
SSN—
•••-••--
—
Phone—
N/A
—
Email—
null
—
Address1692 Central Ave
1692 Central Avenue
1692 Central Ave
City / state / ZIPCharlotte, NC, 28285Charlotte, NC, 28285
GroupGRP-9089GRP-9089
Plan—
-
MEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027530Michael Duncan0.83
Matched against CLM-428774, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397a9f4223ec
    Escalated CLM-428775, top score 0.83, candidates MBR-027530

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-88198
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044286
Opened
2026-10-19 19:54:36
Top score
0.83