Steward queue/CASE-003844
Steward case

CASE-003844

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-43557workflow paused, state held

Side-by-side comparison

Incoming TPA-53856 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53856incoming
#1MBR-030170Randy Hernandez
0.752 rec.
Best evidence: NameDate of birth
NameRandy HernandezRandy Hernandez
Date of birth1980-10-191980-10-19
Member IDUHC-00866-60—
SSN—
•••-••-null
•••-••-4047
Phone—
NULL
8468546648
Email——
Address8338 Lincoln Way5165 Grand Ave # 565
City / state / ZIPAtlanta, GA, 30392Denver, CO, 80243
GroupGRP-2523GRP-2523
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsTPA1 recordCLM ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030170Randy Hernandez0.75
Matched against CLM-408780, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-408780Randy Hernandez1980-10-19Scored 1.00
  • PRVPRV-22603Randy Hernandez1980-10-19Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3920dc182cec
    Escalated TPA-53856, top score 0.75, candidates MBR-030170

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-43557
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029632
Opened
2026-10-19 19:54:36
Top score
0.75