Steward queue/CASE-003845
Steward case

CASE-003845

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-77473workflow paused, state held

Side-by-side comparison

Incoming CLM-411665 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411665incoming
#1MBR-031144Emma Washingtn
0.792 rec.
Best evidence: NameDate of birthPhone
NameEmma WashingtonEmma L Washingtn
Date of birth1949-12-011949-12-01
Member ID—UHC-20115-01
SSN—
•••-••-N/A
•••-••-2740
Phone7532553451
753-255-3451
7532553451
Email—emma.washington90@aol.com
Address1408 Meadow Ln
1408 Meadow Lane
2206 Maple Ave
City / state / ZIPPhoenix, AZ, 85021
Phoenix, Arizona, 85021
San Antonio, TX, 78222
Group—
UNKNOWN
—
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordTPA ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031144Emma Washingtn0.79
Matched against TPA-55151, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • TPATPA-55151Emma Washington1949-12-01Rule 0.97
  • TPATPA-55150Emma Washingtn1949-12-01Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b083d5d1d6
    Escalated CLM-411665, top score 0.79, candidates MBR-031144

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77473
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041650
Opened
2026-10-19 19:54:36
Top score
0.79