Steward queue/CASE-003849
Steward case

CASE-003849

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-45191workflow paused, state held

Side-by-side comparison

Incoming CLM-415463 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-415463incoming
#1MBR-027690Joyce Grza
0.831 rec.
Best evidence: NamePhone
NameJoyce GarzaJoyce M Grza
Date of birth1994-10-27
19941027
—
Member ID—UHC-98079-58
SSN—•••-••-3754
Phone7889027235
788.902.7235
7889027235
Email—joyce.garza@proton.me
Address5922 Sunset Blvd
5922 SUNSET BOULEVARD
—
City / state / ZIPLas Vegas, NV, 89106—
GroupGRP-9845GRP-9845
Plan—
-
MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027690Joyce Grza0.83
Matched against ENR-120362, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5590274f8ed9
    Escalated CLM-415463, top score 0.83, candidates MBR-027690

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-45191
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030392
Opened
2026-10-22 12:43:43
Top score
0.83