Steward queue/CASE-003860
Steward case

CASE-003860

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-68535workflow paused, state held

Side-by-side comparison

Incoming TPA-60356 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60356incoming
#1MBR-027773Eugene Harper
0.834 rec.
Best evidence: NameDate of birth
NameEugeen HarperEugene Harper
Date of birth1961-01-041961-01-04
Member ID—
-
UHC-85086-86
SSN—
•••-••-UNKNOWN
—
Phone—7052485267
Email—
N/A
—
Address—
NULL
787 Baseline Rd
City / state / ZIP—
N/A, null
Dallas, TX, 75286
GroupGRP-9375—
Plan—
null
CORE-HMO
Sources, recordsTPA1 recordCLM ×1PRV ×34 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027773Eugene Harper0.83
Matched against CLM-423533, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-423533Eugene Harper1961-01-04Scored 1.00
  • PRVPRV-26934Eugene Harper1961-01-04Scored 1.00
  • PRVPRV-26933Eugene Harper1961-01-04Scored 1.00
  • PRVPRV-26932Eugene Harper1961-01-04Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:552de1980323
    Escalated TPA-60356, top score 0.83, candidates MBR-027773

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-68535
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039072
Opened
2026-10-22 12:43:43
Top score
0.83