Steward queue/CASE-003892
Steward case

CASE-003892

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-40661workflow paused, state held

Side-by-side comparison

Incoming CLM-421231 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-421231incoming
#1MBR-029408Catherine Anderson
0.832 rec.
Best evidence: Name
NameCatherine AndersonCatherine Z Anderson
Date of birth—
2086-19-86
1980-11-28
Member IDUHC-68010-04UHC-79718-58
SSN—
•••-••- UNKNOWN
—
Phone—
UNKNOWN
9527434729
Email—catherine.anderson9@proton.me
Address—2226 Oak St
City / state / ZIP—
-,
San Antonio, TX, 78272
Group—GRP-8337
Plan—
null
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029408Catherine Anderson0.83
Matched against TPA-50408, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.003100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39296447abf1
    Escalated CLM-421231, top score 0.83, candidates MBR-029408

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-40661
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028302
Opened
2026-10-19 19:54:36
Top score
0.83