Steward queue/CASE-003895
Steward case

CASE-003895

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-40966workflow paused, state held

Side-by-side comparison

Incoming CLM-406921 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406921incoming
#1MBR-044971Bobby Ward
0.831 rec.
Best evidence: NameAddress
NameBobby WardBobby M Ward
Date of birth—
2000-24-25
2002-04-25
Member ID—UHC-28051-25
SSN—•••-••-3164
Phone—7812882298
Email—bobby.ward@yahoo.com
Address2392 Washington St2392 Washington St
City / state / ZIPTucson, AZ, 85754
TUCSON , AZ, 85754
Tucson, AZ, 85754
GroupGRP-5436GRP-5436
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044971Bobby Ward0.83
Matched against ENR-109041, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
  • ENRENR-109041Bobby Ward2002-04-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:554135afb163
    Escalated CLM-406921, top score 0.83, candidates MBR-044971

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-40966
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028460
Opened
2026-10-22 12:43:43
Top score
0.83