Steward queue/CASE-003912
Steward case

CASE-003912

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-41598workflow paused, state held

Side-by-side comparison

Incoming TPA-53651 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53651incoming
#1MBR-043076Susan Estrada
0.842 rec.
Best evidence: NameEmailAddress
NameSusn Estrada
Estrada, Susn
Susan J Estrada
Date of birth1995-10-02
02-10-1995
1994-10-02
Member ID—
null
UHC-49084-09
SSN—
•••-••-UNKNOWN
•••-••-9782
Phone—4103696377
Emailsusan.estrada@gmail.comsusan.estrada@gmail.com
Address4654 Bayshore Dr2377 Highland Ave
City / state / ZIPGilbert, AZ, 85263
Gilbert , AZ, 85263
San Diego, CA, 92141
Group—
UNKNOWN
GRP-1377
Plan—
UNKNOWN
SELECT-EPO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043076Susan Estrada0.84
Matched against CLM-408316, 4 fields compared, weighted score 0.836
FieldSimilarityWeightShareNote
Name0.98332%
Date of birth0.50332%one_digit
Email1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39af3c018898
    Escalated TPA-53651, top score 0.84, candidates MBR-043076

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-41598
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028759
Opened
2026-10-19 19:54:36
Top score
0.84