Steward queue/CASE-003916
Steward case

CASE-003916

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-82936workflow paused, state held

Side-by-side comparison

Incoming CLM-404943 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404943incoming
#1MBR-028890Russell Morales
0.832 rec.
Best evidence: NameDate of birth
NameRussell F MoralesRussell F Morales
Date of birth1969-02-22
19690222
1969-02-22
Member ID—
-
UHC-05073-10
SSN—•••-••-3222
Phone—
NULL
2543228009
Email——
Address—
-
4402 Desert Sky Blvd
City / state / ZIP—
NULL, , NULL
Tucson, AZ, 85744
Group—
NULL
GRP-2270
PlanCHOICE-PLUS-PPO—
Sources, recordsCLM1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028890Russell Morales0.83
Matched against CLM-404942, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f17b138946
    Escalated CLM-404943, top score 0.83, candidates MBR-028890

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-82936
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043050
Opened
2026-10-19 19:54:36
Top score
0.83