Steward queue/CASE-003919
Steward case

CASE-003919

Confidence 0.76 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-60382workflow paused, state held

Side-by-side comparison

Incoming CLM-416774 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416774incoming
#1MBR-028898Melissa Guzman
0.762 rec.
Best evidence: NamePhoneAddress
NameMelissa GuzmanMelissa Guzman
Date of birth1940-11-151939-11-15
Member ID—UHC-18796-23
SSN—
•••-••--
•••-••-3228
Phone6897151731
16897151731
6897151731
Email—
NULL
melissa.guzman93@aol.com
Address998 Broadway998 Broadway
City / state / ZIPMinneapolis, MN, 55459
Minneapolis , MN, 55459
Minneapolis, MN, 55459
Group—GRP-9006
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028898Melissa Guzman0.76
Matched against ENR-122019, 4 fields compared, weighted score 0.763
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.25332%month_day
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ef8d9cb8d0
    Escalated CLM-416774, top score 0.76, candidates MBR-028898

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-60382
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036350
Opened
2026-10-19 19:54:36
Top score
0.76