Steward queue/CASE-003926
Steward case

CASE-003926

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-64268workflow paused, state held

Side-by-side comparison

Incoming CLM-423781 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423781incoming
#1MBR-029174Christopher Reynolds
0.811 rec.
Best evidence: NameAddress
NameChristopher H Reynolds
Christopher H. Reynolds
Christopher Reynolds
Date of birth1963-02-171962-02-17
Member ID—
null
UHC-61478-29
SSN•••-••-6553—
Phone—6105832971
Email——
Address1652 Maple Ave1652 Maple Ave
City / state / ZIPOrlando, FL, 32861Orlando, FL, 32861
Group—
NULL
—
Plan——
Sources, recordsCLM1 recordPRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029174Christopher Reynolds0.81
Matched against PRV-27007, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity
  • PRVPRV-27007Christopher Reynolds1962-02-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ebd2582dbe
    Escalated CLM-423781, top score 0.81, candidates MBR-029174

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-64268
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037689
Opened
2026-10-19 19:54:36
Top score
0.81