Steward queue/CASE-003936
Steward case

CASE-003936

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-62661workflow paused, state held

Side-by-side comparison

Incoming TPA-57058 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-57058incoming
#1MBR-029315Frances Reed
0.832 rec.
Best evidence: NameDate of birth
NameFrances Reed
Reed, Frances
Frances O Reed
Date of birth1990-02-141990-02-14
Member ID—
N/A
UHC-43006-53
SSN•••-••-1390—
Phone—
NULL
7397858502
Email—frances.reed33@proton.me
Address—9448 River Rd
City / state / ZIP—
NULL, -, -
Glendale, AZ, 85372
GroupGRP-6253GRP-6253
PlanCORE-HMOCORE-HMO
Sources, recordsTPA1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029315Frances Reed0.83
Matched against ENR-121202, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e8a53a3925
    Escalated TPA-57058, top score 0.83, candidates MBR-029315

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-62661
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037110
Opened
2026-10-19 19:54:36
Top score
0.83