Steward queue/CASE-003937
Steward case

CASE-003937

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-42948workflow paused, state held

Side-by-side comparison

Incoming CLM-409639 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409639incoming
#1MBR-041735Bryan Gonzalez
0.841 rec.
Best evidence: NamePhoneAddress
NameBryan L GonzalezBryan Gonzalez
Date of birth1963-07-251964-07-25
Member ID——
SSN•••-••-2594—
Phone8908757716
890-875-7716
8908757716
Email—
-
bryan.gonzalez38@outlook.com
Address5607 Desert Sky Blvd
5607 Desert Sky Boulevard
5607 Desert Sky Blvd
City / state / ZIPPhoenix, AZ, 85041Phoenix, AZ, 85041
GroupGRP-6286GRP-6286
Plan—
N/A
MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041735Bryan Gonzalez0.84
Matched against ENR-112695, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity
  • ENRENR-112695Bryan Gonzalez1964-07-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39099a6c8866
    Escalated CLM-409639, top score 0.84, candidates MBR-041735

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-42948
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029363
Opened
2026-10-19 19:54:36
Top score
0.84