Steward queue/CASE-003942
Steward case

CASE-003942

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-59733workflow paused, state held

Side-by-side comparison

Incoming CLM-431212 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431212incoming
#1MBR-030573Matthew Ford
0.831 rec.
Best evidence: NameDate of birth
NameMatt M Ford
Matt M. Ford
Matthew M Ford
Date of birth1990-02-01
01-02-1990
1990-02-01
Member ID—
UNKNOWN
UHC-10639-59
SSN—
•••-••-UNKNOWN
•••-••-4725
Phone—
UNKNOWN
5498932696
Email——
Address—
null
4359 Oak St
City / state / ZIP—
null
Plano, TX, 75087
GroupGRP-7405GRP-7405
Plan—SELECT-EPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030573Matthew Ford0.83
Matched against ENR-140991, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-140991Matthew Ford1990-02-01Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f55f758055
    Escalated CLM-431212, top score 0.83, candidates MBR-030573

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-59733
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036107
Opened
2026-10-19 19:54:36
Top score
0.83