Steward queue/CASE-003958
Steward case

CASE-003958

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-43937workflow paused, state held

Side-by-side comparison

Incoming CLM-414927 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-414927incoming
#1MBR-044982Maggie Turner
0.831 rec.
Best evidence: NameDate of birth
NameMargaret TurnerMaggie Turner
Date of birth1983-02-111983-02-11
Member IDUHC-64447-70—
SSN—
•••-••-null
—
Phone7704076777
(770) 407-6777
—
Email—
-
—
Address4357 Highland Ave—
City / state / ZIPTucson, AZ, 85797
Tucson, Arizona, 85797
—
GroupGRP-2358GRP-2358
Plan—
null
—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044982Maggie Turner0.83
Matched against CLM-414928, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-414928Maggie Turner1983-02-11Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f4265ba02a
    Escalated CLM-414927, top score 0.83, candidates MBR-044982

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-43937
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029806
Opened
2026-10-19 19:54:36
Top score
0.83