Steward queue/CASE-003961
Steward case

CASE-003961

Confidence 0.60 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-44231workflow paused, state held

Side-by-side comparison

Incoming TPA-54899 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54899incoming
#1MBR-040502Russell Andrews
0.602 rec.
Best evidence: Name
NameRussell AndrewsRussell M Andrews
Date of birth—
N/A
1962-06-05
Member ID—
NULL
UHC-15995-20
SSN—
•••-••-N/A
•••-••-0490
Phone—
-
8775054270
Email—
N/A
russell.andrews70@proton.me
Address2725 Pine Dr
2725 Pine Drive
672 Bayshore Dr
City / state / ZIPChandler, AZ
Chandler, AZ, null
Los Angeles, CA, 90038
Group—
N/A
GRP-4521
Plan—MEDICARE-ADV-A
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040502Russell Andrews0.60
Matched against CLM-432206, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name1.00360%
Address0.00240%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399f3e0b2e6b
    Escalated TPA-54899, top score 0.60, candidates MBR-040502

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-44231
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029939
Opened
2026-10-19 19:54:36
Top score
0.60