Steward queue/CASE-003962
Steward case

CASE-003962

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-44247workflow paused, state held

Side-by-side comparison

Incoming CLM-409616 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409616incoming
#1MBR-045273Martha Singh
0.831 rec.
Best evidence: NameAddress
NameMartha SinghMartha Singh
Date of birth1999-11-07—
Member ID——
SSN—
•••-••-null
•••-••-8580
Phone2119403045
(211) 940-3045
—
Email—
N/A
—
Address3687 Pine Dr3687 Pine Dr
City / state / ZIPJacksonville, FL, 32278Jacksonville, FL, 32278
Group—
NULL
—
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045273Martha Singh0.83
Matched against TPA-54183, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3911847c353e
    Escalated CLM-409616, top score 0.83, candidates MBR-045273

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-44247
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029946
Opened
2026-10-19 19:54:36
Top score
0.83