Steward queue/CASE-003971
Steward case

CASE-003971

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-52957workflow paused, state held

Side-by-side comparison

Incoming ENR-126994 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-126994incoming
#1MBR-034781Michelle Murphy
0.831 rec.
Best evidence: NameDate of birth
NameMichelle D Murphy
Michelle D. Murphy
Michelle Murphy
Date of birth1951-01-17
1/17/1951
1951-01-17
Member IDUHC-22881-19—
SSN•••-••-3394—
Phone4138767839—
Emailmichelle.murphy@outlook.com—
Address2070 Valley View Dr—
City / state / ZIPScottsdale, AZ, 85209
Scottsdale, AZ, 85209-9552
—
GroupGRP-9882—
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034781Michelle Murphy0.83
Matched against CLM-420517, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-420517Michelle Murphy1951-01-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f5023aaa79
    Escalated ENR-126994, top score 0.83, candidates MBR-034781

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-52957
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033576
Opened
2026-10-19 19:54:36
Top score
0.83