Steward case

CASE-003972

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-56086workflow paused, state held

Side-by-side comparison

Incoming CLM-420517 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-420517incoming	#1MBR-033576Michelle Murphy 0.831 rec. Best evidence: NameDate of birth
Name	Michelle Murphy	Michelle D Murphy
Date of birth	1951-01-17 01/17/1951	1951-01-17
Member ID	— NULL	UHC-22881-19
SSN	— •••-••--	•••-••-3394
Phone	—	4138767839
Email	—	michelle.murphy@outlook.com
Address	— UNKNOWN	2070 Valley View Dr
City / state / ZIP	— NULL, N/A, -	Scottsdale, AZ, 85209
Group	— N/A	GRP-9882
Plan	MEDICARE-ADV-B	MEDICARE-ADV-B
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033576Michelle Murphy0.83

Matched against ENR-126994, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-126994Michelle Murphy1951-01-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39459d4c911d
Escalated CLM-420517, top score 0.83, candidates MBR-033576

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Michelle MurphyMBR-033576, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-420517 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-56086
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-034781
Opened: 2026-10-19 19:54:36
Top score: 0.83