Steward queue/CASE-003982
Steward case

CASE-003982

Confidence 0.78 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-45086workflow paused, state held

Side-by-side comparison

Incoming TPA-54064 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54064incoming
#1MBR-038947Kathryn Nichols
0.781 rec.
Best evidence: NameSSN (last four)Phone
NameKathryn NicholsKathryn Nichols
Date of birth—1961-11-13
Member ID—
NULL
—
SSN•••-••-6474•••-••-6474
Phone8517042478
851.704.2478
8517042478
Email——
Address3840 Union St9702 Main St # 228
City / state / ZIPMinneapolis, MN
Minneapolis, MN, null
Tampa, FL, 33604
Group—
UNKNOWN
—
PlanNAVIGATE-HMO—
Sources, recordsTPA1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-038947Kathryn Nichols0.78
Matched against TPA-54065, 4 fields compared, weighted score 0.778
FieldSimilarityWeightShareNote
Name1.00333%
SSN (last four)1.002.528%
Phone1.001.517%
Address0.00222%different
Guard: noneConflicts: none
Records in this identity
  • TPATPA-54065Kathryn Nichols1961-11-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392436e0ff14
    Escalated TPA-54064, top score 0.78, candidates MBR-038947

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-45086
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030347
Opened
2026-10-19 19:54:36
Top score
0.78