Steward queue/CASE-003988
Steward case

CASE-003988

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-83510workflow paused, state held

Side-by-side comparison

Incoming CLM-420195 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420195incoming
#1MBR-033324Sharon Woods
0.793 rec.
Best evidence: NameDate of birthEmail
NameSharon WoodsSharon Woods
Date of birth2002-07-05
07/05/2002
2002-07-05
Member ID—UHC-33271-36
SSN—•••-••-4906
Phone—7842477570
Emailsharon.woods@gmail.comsharon.woods@gmail.com
Address6858 Baseline Rd
6858 Baseline Road
6811 Lake View Rd
City / state / ZIPSacramento, CA, 95833
Sacramento, CA , 95833
Plano, TX
GroupGRP-4932GRP-4932
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×1ENR ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033324Sharon Woods0.79
Matched against ENR-126570, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Email1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392cbfdc8c9b
    Escalated CLM-420195, top score 0.79, candidates MBR-033324

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-83510
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043201
Opened
2026-10-19 19:54:36
Top score
0.79