Steward queue/CASE-003991
Steward case

CASE-003991

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-78232workflow paused, state held

Side-by-side comparison

Incoming CLM-417234 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417234incoming
#1MBR-017324Sophia Larson
0.834 rec.
Best evidence: NameDate of birth
NameSophia LarsonSophia Larson
Date of birth1987-04-20
4/20/1987
1987-04-20
Member ID—UHC-69834-51
SSN—
•••-••-N/A
•••-••-2020
Phone—
-
3029012528
Email—sophia.larson@hotmail.com
Address—
null
6801 Washington St
City / state / ZIP—
null, UNKNOWN
Tempe, AZ, 85263
GroupGRP-0695GRP-0695
Plan—
-
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordTPA ×1ENR ×1PRV ×1CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017324Sophia Larson0.83
Matched against ENR-122703, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395f2cc8213b
    Escalated CLM-417234, top score 0.83, candidates MBR-017324

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78232
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041858
Opened
2026-10-19 19:54:36
Top score
0.83