Steward queue/CASE-003996
Steward case

CASE-003996

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-45894workflow paused, state held

Side-by-side comparison

Incoming CLM-417502 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417502incoming
#1MBR-033902Justin Reyes
0.832 rec.
Best evidence: NameAddress
NameJustin ReyesJustin J Reyes
Date of birth—
1963-90-22
1963-09-22
Member ID—UHC-24118-86
SSN—•••-••-8876
Phone—
-
6695085307
Email—
null
—
Address4889 Spring St4889 Spring St
City / state / ZIPGlendale, AZ, 85337Glendale, AZ, 85337
GroupGRP-2977GRP-2977
Plan—
UNKNOWN
MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033902Justin Reyes0.83
Matched against CLM-417501, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396e3c461bb6
    Escalated CLM-417502, top score 0.83, candidates MBR-033902

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-45894
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030701
Opened
2026-10-19 19:54:36
Top score
0.83