Steward queue/CASE-003997
Steward case

CASE-003997

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-45902workflow paused, state held

Side-by-side comparison

Incoming CLM-429178 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-429178incoming
#1MBR-039050Jacob Collins
0.831 rec.
Best evidence: NameDate of birth
NameJake CollinsJacob Collins
Date of birth1994-02-261994-02-26
Member IDUHC-37345-24—
SSN—
•••-••--
—
Phone—8392977137
Email—
N/A
—
Address879 Willow Ct—
City / state / ZIPJacksonville, FL, 32270—
Group——
Plan—
NULL
—
Sources, recordsCLM1 recordPRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039050Jacob Collins0.83
Matched against PRV-28560, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-28560Jacob Collins1994-02-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e9fc52ddfd
    Escalated CLM-429178, top score 0.83, candidates MBR-039050

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-45902
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030705
Opened
2026-10-19 19:54:36
Top score
0.83