Steward queue/CASE-003998
Steward case

CASE-003998

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-68462workflow paused, state held

Side-by-side comparison

Incoming PRV-28560 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldPRVPRV-28560incoming
#1MBR-030705Jake Collins
0.831 rec.
Best evidence: NameDate of birth
NameJacob CollinsJake Collins
Date of birth1994-02-26
26-02-1994
1994-02-26
Member ID—UHC-37345-24
SSN—
•••-••-N/A
—
Phone8392977137
18392977137
—
Email——
Address—
null
879 Willow Ct
City / state / ZIP—
-, -
Jacksonville, FL, 32270
Group——
Plan—
N/A
—
Sources, recordsPRV1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030705Jake Collins0.83
Matched against CLM-429178, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-429178Jake Collins1994-02-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392760443e8d
    Escalated PRV-28560, top score 0.83, candidates MBR-030705

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-68462
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039050
Opened
2026-10-19 19:54:36
Top score
0.83