Steward queue/CASE-004007
Steward case

CASE-004007

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-94904workflow paused, state held

Side-by-side comparison

Incoming CLM-423244 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423244incoming
#1MBR-030868Kyle Harper
0.833 rec.
Best evidence: NameDate of birth
NameKyle HarperKyle X Harper
Date of birth1997-08-031997-08-03
Member ID—
N/A
UHC-68942-57
SSN—
•••-••-NULL
•••-••-8175
Phone—2679801331
Email—kyle.harper94@hotmail.com
Address—
NULL
1435 Jefferson Ave Apt 25
City / state / ZIP—
null
Gilbert, AZ, 85294
Group—
null
GRP-0717
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030868Kyle Harper0.83
Matched against ENR-130396, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3931aa827169
    Escalated CLM-423244, top score 0.83, candidates MBR-030868

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-94904
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045795
Opened
2026-10-19 19:54:36
Top score
0.83