Steward queue/CASE-004011
Steward case

CASE-004011

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-94725workflow paused, state held

Side-by-side comparison

Incoming CLM-430837 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430837incoming
#1MBR-031017Julia Reyes
0.831 rec.
Best evidence: NameAddress
NameJulia ReyesJulia Reyes
Date of birth1980-12-18—
Member ID——
SSN——
Phone8485916382—
Email—
N/A
—
Address4574 Harbor Blvd4574 Harbor Blvd
City / state / ZIPSan Antonio, TX, 78214
San Antonio, Texas, 78214-4564
San Antonio, TX, 78214
GroupGRP-2309GRP-2309
Plan—
UNKNOWN
—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031017Julia Reyes0.83
Matched against TPA-63630, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3965bbb2da2c
    Escalated CLM-430837, top score 0.83, candidates MBR-031017

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-94725
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045762
Opened
2026-10-19 19:54:36
Top score
0.83