Steward queue/CASE-004013
Steward case

CASE-004013

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-51184workflow paused, state held

Side-by-side comparison

Incoming CLM-432221 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432221incoming
#1MBR-031051Jerry Chapman
0.791 rec.
Best evidence: NameDate of birthPhone
NameJerry ChapmanJerry Q Chapman
Date of birth1997-09-241997-09-24
Member ID—
UNKNOWN
—
SSN—
•••-••-UNKNOWN
•••-••-7112
Phone9219825498
(921) 982-5498
9219825498
Email—
UNKNOWN
—
Address5719 Lake View Rd
5719 Lake View Road
3583 Meadow Ln
City / state / ZIPMiami, FL, 33199Houston, TX, 77061
GroupGRP-5070GRP-5070
Plan—
N/A
MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031051Jerry Chapman0.79
Matched against ENR-142306, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-142306Jerry Chapman1997-09-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3918e7a7ce65
    Escalated CLM-432221, top score 0.79, candidates MBR-031051

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-51184
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-032907
Opened
2026-10-19 19:54:36
Top score
0.79