Steward queue/CASE-004016
Steward case

CASE-004016

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-46920workflow paused, state held

Side-by-side comparison

Incoming TPA-55979 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55979incoming
#1MBR-039601Steven Carr
0.831 rec.
Best evidence: NameAddress
NameSteven G CarrSteven Carr
Date of birth1967-12-04
12/4/1967
—
Member ID—UHC-95393-63
SSN—
•••-••--
—
Phone—
-
—
Email——
Address3232 Willow Ct3232 Willow Ct
City / state / ZIPHouston, TX, 77057Houston, TX, 77057
Group—
UNKNOWN
—
Plan—
UNKNOWN
OPTIONS-PPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039601Steven Carr0.83
Matched against CLM-413599, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ecf47aea22
    Escalated TPA-55979, top score 0.83, candidates MBR-039601

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-46920
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031131
Opened
2026-10-19 19:54:36
Top score
0.83