Steward queue/CASE-004017
Steward case

CASE-004017

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-70255workflow paused, state held

Side-by-side comparison

Incoming CLM-413599 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-413599incoming
#1MBR-031131Steven Carr
0.831 rec.
Best evidence: NameAddress
NameSteven Carr
Carr, Steven
Steven G Carr
Date of birth—
0142-19-67
1967-12-04
Member IDUHC-95393-63—
SSN—
•••-••--
—
Phone——
Email—
NULL
—
Address3232 Willow Ct
3232 Willow Court
3232 Willow Ct
City / state / ZIPHouston, TX, 77057Houston, TX, 77057
Group——
PlanOPTIONS-PPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031131Steven Carr0.83
Matched against TPA-55979, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
  • TPATPA-55979Steven Carr1967-12-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3950cdffb520
    Escalated CLM-413599, top score 0.83, candidates MBR-031131

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-70255
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039601
Opened
2026-10-19 19:54:36
Top score
0.83