Steward queue/CASE-004020
Steward case

CASE-004020

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-47226workflow paused, state held

Side-by-side comparison

Incoming ENR-113362 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-113362incoming
#1MBR-035495Kayla Jenkins
0.811 rec.
Best evidence: NamePhone
NameKayla S JenkinsKayla Jenkins
Date of birth1914-11-121941-11-12
Member IDUHC-09446-13—
SSN•••-••-1837
•••-••-***-**-1837
—
Phone9663585153
966-358-5153
9663585153
Emailkayla.jenkins84@gmail.com—
Address8645 Hillcrest Rd8645 Hillcrest Rd
City / state / ZIPFresno, CA, 93750Fresno, CA
GroupGRP-6001GRP-6001
PlanCHOICE-PLUS-PPO—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035495Kayla Jenkins0.81
Matched against CLM-410141, 4 fields compared, weighted score 0.811
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.60332%transposition
Phone1.001.516%
Address0.70221%street_match
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-410141Kayla Jenkins1941-11-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39897eb3bcff
    Escalated ENR-113362, top score 0.81, candidates MBR-035495

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-47226
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031252
Opened
2026-10-19 19:54:36
Top score
0.81