Steward queue/CASE-004021
Steward case

CASE-004021

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-57984workflow paused, state held

Side-by-side comparison

Incoming CLM-410141 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410141incoming
#1MBR-031252Kayla Jenkins
0.811 rec.
Best evidence: NamePhone
NameKayla JenkinsKayla S Jenkins
Date of birth1941-11-12
12-11-1941
1914-11-12
Member ID—
null
UHC-09446-13
SSN—
•••-••-NULL
•••-••-1837
Phone9663585153
966.358.5153
9663585153
Email—kayla.jenkins84@gmail.com
Address8645 Hillcrest Rd
8645 HILLCREST ROAD
8645 Hillcrest Rd
City / state / ZIPFresno, CAFresno, CA, 93750
GroupGRP-6001GRP-6001
Plan—
null
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031252Kayla Jenkins0.81
Matched against ENR-113362, 4 fields compared, weighted score 0.811
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.60332%transposition
Phone1.001.516%
Address0.70221%street_match
Guard: noneConflicts: none
Records in this identity
  • ENRENR-113362Kayla Jenkins1914-11-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397dbe2b1971
    Escalated CLM-410141, top score 0.81, candidates MBR-031252

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-57984
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035495
Opened
2026-10-19 19:54:36
Top score
0.81