Steward queue/CASE-004044
Steward case

CASE-004044

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-73127workflow paused, state held

Side-by-side comparison

Incoming CLM-420912 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420912incoming
#1MBR-031710Megan Young
0.832 rec.
Best evidence: NameDate of birth
NameMegan YoungMegan U Young
Date of birth1948-12-18
18-12-1948
1948-12-18
Member ID—
-
UHC-21896-85
SSN—•••-••-6881
Phone—
-
7185716491
Email—
UNKNOWN
megan.young43@outlook.com
Address—
null
2273 Park Pl
City / state / ZIP—
NULL, N/A, NULL
Glendale, AZ, 85302
GroupGRP-6611GRP-6611
Plan—
-
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031710Megan Young0.83
Matched against ENR-127494, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394c4fcdf1a8
    Escalated CLM-420912, top score 0.83, candidates MBR-031710

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-73127
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040460
Opened
2026-10-19 19:54:36
Top score
0.83