Steward queue/CASE-004045
Steward case

CASE-004045

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-81591workflow paused, state held

Side-by-side comparison

Incoming CLM-420802 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420802incoming
#1MBR-031722Angela Cole
0.834 rec.
Best evidence: NameDate of birth
NameAngela ColeAngela P Cole
Date of birth1959-05-241959-05-24
Member ID—
-
UHC-48801-96
SSN—
•••-••-N/A
•••-••-0076
Phone—6924039409
Email—
UNKNOWN
—
Address—
NULL
8885 Lincoln Way
City / state / ZIP—
N/A
Las Vegas, NV, 89158
Group—
-
GRP-9586
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×1TPA ×1PRV ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031722Angela Cole0.83
Matched against CLM-420801, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39833b536eeb
    Escalated CLM-420802, top score 0.83, candidates MBR-031722

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-81591
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042708
Opened
2026-10-19 19:54:36
Top score
0.83